What Is Covered in this Privacy Statement? This Privacy Statement contains information on how Intelligent Delivery Solutions processes certain categories of data relating to individual persons. 

Website Privacy

What Is Covered by This Section? The paragraphs in this section describe how we use and disseminate information collected about Website Visitors through our Website. It does not cover any other data processing activities.

Your Use of the Public Website Implies Consent. Your use of the Website signifies your acceptance of this Privacy Notice. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your remedies are to discontinue your use of the Website.

If You Don’t Volunteer Any Personal Data, We Won’t Collect Any Through the Website. We may use cookies and various traffic tracking technologies to monitor the use of our Website. We may collect such data related to IP addresses but do not link it to any personally identifiable information (such as names and email addresses) that you may voluntarily submit to us through other means (except as described below, in “Agents and Service Providers”).

Agents and Service Providers. We may engage data processing agents and service providers that assist us in the processing of personally identifiable information that Website Visitors may volunteer through the Website, as well as electronic messages and traffic data that is linked to IP addresses. Such third parties process data only on our behalf and are contractually obligated to refrain from using such data for their own purposes. Each time visitors visit our Website after they have submitted a Web Form to us or clicked on a particular link in a marketing email from us, we maintain a record of certain information about their visit including the pages viewed on our Website, the time of the visit, the order of pages accessed and the amount of time such visitors spend at each page. We use this information to better tailor our services to our visitors.

Volunteered Information Collected on the Website. Website Visitors may contact us in a variety of ways, including, without limitation, by completing the Web Forms described in the table below. Contact information, such as name, address, email addresses and/or phone number, is typically provided when using these methods. This information is used to provide the services that are requested by the Website Visitor (e.g. to respond to your request for further information about us or our services, to send you a newsletter or White Paper if you request them, to send you free software, etc.). We do not sell your name to an independent third party.  Website Visitors may sign up to receive various information or services from us, including the following: (i) free trials of our services, (ii) White Papers, (iii) product demonstrations, (iv) our Webinars or those of other third parties. We may send promotional emails to Website Visitors who have sent us such Web Forms. We may provide your information from these Web Forms to certain of our authorized resellers to communicate information to you about our services. We also allow Website Visitors to contact us by email with questions, comments or requests. The information collected from these emails is used to reply to such questions, comments, or requests. Sometimes we file visitor’s comments, so that we can improve the Website in the future.

Disclosure to Third Parties. In the course of our normal business activities, we do not share personally identifiable data about Website Visitors with any independent third parties, other than with our agents, service providers and authorized resellers as described in the preceding paragraphs “Agents and Service Providers” and “Volunteered Information Collected on the Website.” In particular, we are not in the business of selling, renting or loaning personally identifiable information to independent third parties.  Nevertheless, we may have to disclose information to third parties when required by law or under the good-faith belief that such disclosure is necessary in order to conform to applicable law, comply with legal process served on us, or to protect the property or interests, its agents and employees, or the personal safety of others, or the public. Under such circumstances, we may be prohibited by law, court order or other legal process from providing notice of the disclosure, and we reserve the right to not provide such notice in its sole discretion.  If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Links to Other Sites. The Website may contain links to other sites. We are not responsible for the privacy practices of any sites other than our own. This section on “Website Privacy” applies only to information collected by us on the public website. We may use service providers to collect certain information about those users who register for our webinars including the user’s name, title, company name, physical address, email address, phone number, web address, job title, company size, and job function. Our service providers then provide us this information so that we may follow-up to provide our services to such users.

Information Collected by Intelligent Delivery Solutions

The only Personal Information collected about you is the email address used to register (“provision”) your browser for use on our service. The email is used only for provisioning and de-provisioning your access and is not used as part of any ongoing authentication or web use. Additionally this email address is stored as an encrypted value further protecting your privacy.

For all communications and web use, beyond the initial provisioning and de-provisioning, we do not knowingly collect Personal Information as a part of our Service, but please remember that this notice only covers your activities with respect to our service; to the extent you use the service to visit third party websites, the privacy policies of those websites will govern. For purposes of this privacy notice, Personal Information shall mean data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data:

How Intelligent Delivery Uses and Discloses the Information Collected

We use the Usage Information we collect to: provide the Service to you, improve the Service, and better tailor performance and support. We use Customer Support Information we collect to: respond to inquiries/requests that you make. If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with Personal Information. Regardless of any choices you make regarding your Personal Information, we may disclose Personal Information if we believe in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend the rights or property of us or users of the services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this privacy notice, or our Terms of Use.





Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on in March 2017. This privacy notice may be updated from time to time for any reason. We will notify you of any changes to our privacy notice by posting the new privacy notice here and we will change the “Last Updated” date above. You should consult this privacy notice regularly for any changes.

Follow us

ids Newsletter

Receive more content like this, straight to your inbox...